What is a car PDI?
PDI stands for pre-delivery inspection. A trained person goes over a NEW car at the dealership before you accept delivery, checking the body, paint, interior, electricals, tyres and documents so problems are found before the car is yours.
What is a Used Car Inspection, and how is it different?
A Used Car Inspection checks a pre-owned car before you buy it. It follows its own checklist (for example papers, signs of accident repair and wear), separate from the New Car PDI. We do not call it a PDI.
What do you check on a used car?
The papers and the chassis and engine numbers, signs of accident repair, whether the wear agrees with the odometer reading, how the engine and gearbox run on a short drive, the electricals and the underbody. You get the findings with photos, in plain language.
Can you tell if a used car has had an accident?
We look for the signs: repainted panels, uneven paint depth, panel gaps, welds and replaced parts, and we report what we see. We cannot promise to find damage that has been repaired well or that is hidden, and we say so in the report. The decision to buy stays with you.
Where does the used car inspection happen, and does the seller need to be there?
At the place where the car is: the dealer's yard, the seller's home or a parking lot. The seller or a person with the keys and the papers should be there. You do not have to come, but you can.
Why should I get an independent inspection?
The seller has an interest in the sale. JaachPadtal works for you. We inspect independently of the dealership, the seller and the manufacturer, and report what we find.
How do I book?
Choose Book Inspection, pick New Car PDI or Used Car Inspection, and fill in the short form. You get a Booking ID on screen and by email, and our team confirms the time with you.
Do I need to create an account?
No. There is no username or password. You sign in to track your booking with a one-time code sent to your registered email.
How does the one-time code (OTP) work?
On Track Your PDI you enter your registered email. We send a 6-digit code to it. The code works once, expires quickly and is limited to a few tries. If you cannot receive it, contact us and our team will help you.
How can I track my inspection?
Open Track Your PDI, enter your registered email, and enter the code we send you. You then see every booking on that email, its status and timeline, and the assigned inspector.
What if the dealership refuses to allow the inspection?
Please tell us as soon as you know. We cannot force access to a dealership. We will help you reschedule or decide what to do next.
What if JaachPadtal finds a major issue?
It goes into your report with photographs and a recommendation. You can then take the findings to the dealership or seller and decide what to do.
Does the inspection guarantee that the vehicle has no defects?
No. Our inspection provides an independent assessment based on the selected inspection scope. It does not guarantee that a vehicle is free from hidden, internal or future defects.
Can you perform a road test?
Where the seller permits it and conditions are safe and suitable. If a road test is not permitted or not possible, the report says so. It is never marked as passed.
Can you perform an OBD scan?
Yes, where the vehicle is compatible and the scan is available. If a scan is not performed, the report says so.
How long does an inspection take?
It depends on the vehicle and the access we are given. Our inspector will tell you the expected time when the booking is confirmed.
How will I receive my report?
Your final report is sent to your registered email address once it has been reviewed and approved. We do not publish reports on the website.
Why can I not download the report on the website?
Your report contains personal and vehicle details. To keep it private, we send it only to your registered email instead of keeping it online.
Can I get the report sent again?
Yes. After your report has been sent, open Track Your PDI, sign in with a code, and press Resend report to email.
Can I rate my PDI Officer?
Yes. After your final report has been sent, you can rate your PDI Officer from 1 to 5 stars on Track Your PDI, or from the rate card we email you. You can rate once per inspection.
Can I reschedule my inspection?
Yes. Please contact us as early as you can. We will agree a new date and time with you, and you will be notified by email.
Can I cancel a booking?
Yes. Please contact us. What applies to your booking depends on its stage; see the Cancellation and Refund Policy.
What happens if a reinspection is needed?
If something needs to be checked again, the inspection is repeated for those items (or in full). The original inspection is kept, and your final report uses the approved result.
Can I cancel delivery after the inspection?
The decision to accept or refuse delivery is yours. Whether you can cancel the purchase depends on your agreement with the seller, which we are not part of.
Does JaachPadtal negotiate with the dealership?
No. We inspect and report. You take the findings to the seller and decide.
Can you inspect a car outside Delhi NCR?
We currently serve Delhi NCR. If you are in another city, tell us your city on the booking form and we will contact you when we reach it.
How much does it cost, and do I pay now?
A New Car PDI starts from ₹1,999*. The final price depends on the vehicle and location, and we confirm it with you when we confirm the booking. There is no payment on the booking form.
Where are you based?
Our office is in Chhatarpur, New Delhi, 110074. Our inspectors travel to the dealership or seller where the car is.