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JaachPadtal. We Check it | You Decide.
Track Your PDI Book PDI

Privacy Policy

Last updated: 6 October 2026

This policy explains what personal data JaachPadtal collects when you use this website and our inspection service, why we collect it, who sees it, and what choices you have. We try to collect only what we need.

1. Who we are

[jpc_legal_name] (“JaachPadtal”) decides how your personal data is used. Our office is at [jpc_address]. You can reach us on [jpc_phones][jpc_email_line].

2. What we collect

  • Booking details you enter: your name, mobile number, the make and model of your car, your city, the dealer or delivery location (if you add it), your preferred PDI date and time slot.
  • Booking information we create: your Booking ID, the status of your booking, the inspector assigned, internal notes about your booking, and communication records.
  • Inspection information: photographs taken during the inspection, findings, and your inspection report.
  • Verification information: when you track your PDI, we process your mobile number to send and check a one-time password (OTP), and we keep a short-lived session so you can view your booking.
  • Technical information that servers record automatically, such as IP address, browser type and the pages requested, and how you reached our website if your browser shares it.
  • City interest: if you tell us your city because we do not serve it yet, we keep your mobile number and city.

3. Why we use it

  • To confirm your booking, carry out the inspection and prepare your report.
  • To let you track your PDI and see your report after verifying your mobile number.
  • To contact you about your booking by call, SMS, WhatsApp or email where we have set those up.
  • To keep records, handle questions or complaints, prevent misuse, and meet our legal obligations.
  • To understand which cities and campaigns bring enquiries, so we can improve our service.

We use your booking details because you gave them to us for this purpose and agreed by ticking the box on the form. You can withdraw that agreement at any time, but we may then be unable to provide the service.

4. Who we share it with

We do not sell your personal data. We share it only with people who help us run the service, and only as much as they need:

  • Our own inspectors and staff, who need your details to contact you and inspect your car.
  • The dealership, to the extent needed to arrange access to your car (for example your name and the car).
  • Service providers such as website hosting, SMS or WhatsApp delivery (for OTP and updates), email delivery and tools we use to organise bookings.
  • Government bodies or courts, if the law requires us to.

5. OTP and tracking

To protect your booking, you can view it only after entering a one-time password sent to the mobile number used for the booking. We do not keep OTPs in readable form, and codes expire quickly. A tracking session expires automatically after a short time. Please do not share your OTP with anyone.

6. Cookies and analytics

We use cookies that the website needs to work, including a short-lived cookie that keeps you signed in to the tracking page after OTP verification. If we add analytics or advertising tools, they may use cookies, and we will ask for your consent where the law requires it. You can control cookies through the cookie notice on this website and your browser settings.

7. Other companies’ services on this website

This website may load fonts from Google Fonts and a map from Google Maps. When these load, Google may receive your IP address and browser details. Their privacy policies apply to that data. OTP messages are delivered through an SMS provider we choose, which processes your mobile number to deliver the message.

8. How long we keep it

We keep booking records and reports for as long as we need them to serve you, handle any questions and meet legal and accounting duties. After that we delete them or remove anything that identifies you. You can ask us to delete your details sooner, and we will do so unless the law requires us to keep them.

9. Keeping it safe

We use reasonable safeguards: reports and bookings are not public, access to reports needs OTP verification, and only authorised staff can open the booking system. No system is completely secure, so please keep your phone secure and do not share your OTP.

10. Your rights

You can ask us to tell you what personal data we hold about you, correct it, or delete it, and you can withdraw your consent. You can also complain if you think we have handled your data wrongly. Contact us using the details below and we will respond within a reasonable time.

11. Children

Our service is for adults buying a car. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this policy from time to time. The version on this page, with its date, is the current one.

13. Contact and complaints

[jpc_legal_name], [jpc_address]. [jpc_registered_line]Phone: [jpc_phones][jpc_email_line]. For anything about your personal data, say “privacy” when you contact us so it reaches the right person.

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